Terms & Conditions

Our quotation

Our quotes are valid 5 days after you have received our tentative quote. After receipt of your final information on itinerary and revisions, rate changes might apply. A complete detailed itinerary is required 10 days prior to the date of service.

Prices are subject to change

All prices quoted are subject to change if the price of diesel fuel increases by more than twenty percent (20%) between the date of quote and the day of the trip.

Deposit Policy

A thirty percent (30%) non-refundable deposit is required to reserve and confirm service (s).

Payment

All services must be pre-paid. Balance of payment is due and payable ten days prior to the date of service to guarantee reservation and quote. Please arrange with us your method of payment. Payments may be made by check, credit card or wire transfer. Services are subject to cancellation if payments are not received as per set terms. A charge of 1.5% per month (totaling 18% per year) will be billed for all past due accounts. Travel By Bus!, LLC. shall be entitled to costs of collection and attorney fees in the event of a default by the customer.

Cancellation

There is no cancellation fee if the cancellation is made in writing (fax or e-mail) at least thirty-one (31) days prior to the date of service. Later cancellations are charged as a percentage of the total costs of the contracted service:

  • 15 to 30 days prior to date of service 30% cancellation fee

  • 14 to 8 days prior to date of service 50% cancellation fee

  • 7 to 0 days prior to date of service 100% cancellation fee

A change in date of motor coach service is a cancellation.

Not included in our rates

  • Driver gratuities

  • Driver hotel rooms (required by DOT regulations for any trip exceeding 15 hours or multi days)

  • Airport, port and state park fee

Responsibility

Travel By Bus!, LLC. reserves the right to sub-contract any or all parts of any service in case of equipment failure /breakdown, emergency and sold-out dates. In case of sub-contract Travel By Bus!, LLC. will strive to provide equal quality of service with the same amount of insurance coverage. Travel By Bus!, LLC. is only responsible while passenger is traveling on Travel By Bus!, LLC. motor coaches. Road, traffic and weather conditions are beyond the control of Travel By Bus!, LLC. and no refunds shall be given as a result of late arrivals due to such conditions or other occurrences out of the control of Travel By Bus!, LLC.

Conduct of Passengers

No eating or drinking will be allowed on the Motor Coach. The chartering company is fully responsible for all damages to the equipment, injuries caused to passengers or goods brought aboard. If, during or after the transportation service Travel By Bus!, LLC. is required to spend a greater than normal time and material to clean the equipment properly due to acts of the passengers, Travel By Bus!, LLC., at its option, may require additional payment to cover such additional time and material.